Safety

Safety

How Emergency mode works — what it does, and what it deliberately does not do.

What Emergency mode does

Open Emergency mode and Fynder asks one question: What kind of help?

Two answers: Medical or Police.

Fynder never pre-selects your last choice. In an emergency, confirming your intent yourself matters more than saving a tap — so the question is asked every time, and both answers stay within immediate reach.

From there, Emergency mode does one job: it finds the fastest appropriate help and gets you moving toward it.

  • Ranked by real travel time. Results are ordered by how quickly you can actually reach them — with traffic, when traffic matters. Not by rating. Not by popularity. Ratings and review counts play no part in Emergency ranking.
  • The right kind of facility. Medical surfaces hospitals and emergency rooms; a facility with an emergency room comes before an ordinary clinic. Police surfaces police stations. The facility type must match the help you asked for.
  • Open matters. Being verifiably open counts toward ranking. When opening hours cannot be confirmed, the result says so plainly: Hours not confirmed. Fynder does not guess.
  • Roles, not a feed. The top results answer distinct questions: the fastest appropriate help; an alternative whose round-the-clock opening is more strongly verified; and the next closest appropriate option if the first choices are unavailable.
  • The search widens by itself. If no suitable help is found nearby, Emergency mode expands the search area automatically. You are not asked to tap again.

Every result carries the same direct actions: Go now for directions, and a call button when a verified phone number exists. When there isn’t one, Fynder says so: No verified phone number for this place. Before any call is placed, Fynder asks you to confirm.

Calling 112

112 is Türkiye's single national emergency number. Health, police, and fire are all reached through the same line.

In Emergency mode, calling 112 is one tap away. To prevent accidental dialing, Fynder confirms first:

Call 112?

This dials the national emergency line.

Cancel Call now

Confirm, and your phone places the call.

One rule sits underneath this button: Fynder never hardcodes a global emergency number. A country's number appears only after it has been explicitly verified for that country. Today, that means Türkiye: 112. In a country where no number has been verified, no call shortcut is shown — a missing button is safer than a wrong number.

HAYAT 112

HAYAT 112 is the official app of Türkiye's 112 emergency system.

Fynder's Open HAYAT 112 button does exactly one thing: it attempts to open the official app already installed on your device.

  • If HAYAT 112 is installed, the official app opens.
  • If it is not, Fynder never redirects you to an unverified link or store page. You see a safe fallback instead: HAYAT 112 is not available on this device. — You can call 112 directly.

Fynder never fakes emergency links. Either the genuine app opens, or you are offered the verified number. Nothing in between.

What Emergency mode leaves out

Emergency mode is defined as much by what is absent as by what is present. Deliberately, permanently:

  • No ads. No sponsored placement. Under no circumstances. Nothing about an emergency result can be bought.
  • No ratings, no reviews. The nearest appropriate help is not the best-reviewed place. Stars and review counts are excluded from Emergency ranking entirely.
  • No editorial picks, no discovery suggestions. Elsewhere in Fynder, curated finds have a place. In Emergency mode they have none — you are not exploring, you are getting help.
  • No personalization. Emergency mode works identically for everyone. Your Emergency usage is never added to any taste or behavior profile; a medical or police search does not become a record about you. Emergency analytics are aggregate only and are never joined to a user or device profile.
  • No photo browsing, no decorative animation, no onboarding in the way. Nothing stands between opening the mode and taking action.

The reason fits in one line, and it is a founding principle of the product: safety beats engagement. In the Emergency flow, speed, accuracy, and direct action come before aesthetics and discovery.

Your location

Emergency results are only as good as the location they start from, so Fynder is explicit about it.

  • Foreground only. Fynder uses your location only while you are using the app. It is not collected in the background and is not stored as a history.
  • Low accuracy is announced, not hidden. When your device's location fix is weak, Emergency mode tells you at once: Location accuracy is low — results may be off. Trying to refresh… — and keeps trying to get an exact fix while the warning is visible.
  • Manual areas are labeled. If you are looking at an area you chose by hand rather than your live position, Emergency mode says so: Using a manually chosen area, not your live location.
  • Results are re-verified. Each time you return to the app, and whenever your location changes meaningfully, Emergency results are checked again — travel times and open status included.

Honest limits

Emergency information is provided as-is. Fynder is not a substitute for emergency services. Verified emergency numbers are shown only for countries where they have been explicitly confirmed.

Emergency facilities are verified against official and provider data — they are never chosen by editorial taste.

When something cannot be confirmed — an opening hour, a phone number — Fynder says so instead of guessing.

Fynder is launching in İstanbul, on iOS.

Curious how ranking works in the rest of the app? How Fynder ranks